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HP Selling HP SaaS Solutions Sample Questions:

1. What is a natural up sell opportunity when a client is purchasing APM on SaaS?

A) Real User Monitoring Probes
B) HP PPM on SaaS
C) Site Seer
D) Service Any where

2. What is an additional benefit of an HP SaaS service-only offering that is unavailable with a comprehensive offering?

A) it includes term licenses rather than a perpetual license
B) the service-only price includes maintenance
C) the customer still owns the perpetual license at the end of a service-only contract
D) it includes 24x7x365 support

3. What is included in an HP SaaS service-only offering?

A) a term license to host on premise, 24x7 support and a Customer Success Manager
B) SaaS platform hosting services only
C) SaaS platform hosting services and a Customer Success Manager to complement an existing active support contract for perpetual licenses
D) SaaS platform hosting services, a term license, 24x7 support, and a Customer Success Manager

4. What role does the partner organization's Success Manager play in the event of an outage?

A) coordinates with the SOC and the partner organization to return to active production
B) works to restore the service
C) measures Time To Resolve
D) helps the SOC respond to customer calls

5. Which scenario presents the most appropriate opportunity to sell an HP SaaS service-only offering?

A) You are in a cross sell situation with a customer who owns a competitive solution and you are expanding your footprint.
B) It is short term because the customer only needs the solution for a few months.
C) The customer owns perpetual licenses, is current on maintenance, and wants HP to host the software to save on expensive internal running costs.
D) The customer is a new logo customer with only OPEX budget to spend.

Solutions: