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Avaya 72201T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Session Manager & High Availability | - Traffic rerouting and redundancy - Fault tolerance mechanisms |
| Topic 2: SIP Signaling & Call Processing | - SIP call flow and INVITE handling - Registration and PPM processes |
| Topic 3: Security & Certificates | - Certificate management in CM and SM - TLS communication setup |
| Topic 4: Troubleshooting & System Operations | - Alarm interpretation - Node and system commands - License verification |
| Topic 5: Avaya Core Architecture | - Aura Session Manager (SM) - Aura System Manager (SMGR) - Aura Communication Manager (CM) - Aura Media Server (AAMS) - Device Services (AADS) |
Avaya Aura Core Components Support Sample Questions:
1. What information is associated with System manager alarms? (Choose three.)
A) SIP Domain
B) Time Stamp
C) Event ID
D) Service Affecting Y/N
E) Severity
2. Session Manager uses five unique certificates for TLS connections. What are the two most important certificates in communicating with other devices/entities? (Choose two.)
A) Management certificates
B) WebSphere
C) HTTPS certificates
D) SIP certificates
E) Sal Agent certificates
3. A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM).
After looking ah how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application. If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?
A) PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
B) PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
C) PPM is downloaded to the Remote Worker telephone from CM.
D) PPM is downloaded to Avaya Aura Session Manager (SM) from CM.
4. Which two types of Certificate need to be installed on Communication Manager (CM) in order to successfully establish a TLS connection with Session Manager?
A) Backup server and default certificates
B) Root or Certificate Authority (CA) and CM Server Identity certificates
C) Root or Certificate Authority (CA) and SIP default certificates
D) Site Root certificates and Security certificates
5. A customer faces a situation in which the SIP endpoints do not register to Session Manager using Transport Layer Security (TLS). A test reveals that the SIP endpoints do register using the Transmission Control Protocol (TCP). While investigating the problem, the company decides to temporarily use the TCP.
What 8D Discipline covers this decision?
A) D2
B) D3
C) D1
D) D4
E) D5
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: A,D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |








