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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. You are developing a Slack app for team meetings and scheduling.
To enhance the user experience in line with Slack's design principles, what feature should your app include?

A) An interactive poll for team members to vote on preferred meeting times within Slack
B) Automatic redirection to an external calendar app for all scheduling activities
C) Frequent reminders to team members about upcoming meetings every hour
D) A feature that automatically schedules meetings based on team members' Slack activity

2. Your team is developing a Slack app to notify a sales team whenever a new lead is captured on the company website.
Which Slack component or feature should primarily be used to implement this functionality?

A) Develop a bot to periodically check for new leads and post updates in a dedicate channel
B) Implement incoming webhooks to automatically send notifications to a sales channel when a new lead is captured
C) Use Slash commands to allow sales team members to request lead updates
D) Set up an RSS feed in a Slack channel for new lead notifications

3. A company wants to develop a Slack app for managing customer support tickets. The app should enable support staff to receive and respond to tickets efficiently.
What workflow should be implemented?

A) Use direct messages for customers to send support tickets to the support staff
B) Implement an email integration to forward customer emails to a dedicated Slack channel
C) Develop a bot that automatically assigns tickets to support staff in a private channel
D) Create a public channel where customers can post their support tickets directly

4. Your Slack app needs to respond whenever a user joins a specific channel.
Which event type should your app subscribe to in the Slack Events API to enable this functionality?

A) member_joined_channel
B) channel_created
C) team_join
D) user_change

5. When integrating third-party services into your Slack app, what security aspect is crucial to safeguard user data?

A) Rigorously vet and verify the security standards of the third-party services
B) Use only well-known third-party services, regardless of their security practices
C) Assume all third-party services are secure and require no additional verification
D) Implement less stringent data validation for trusted third-party services

Solutions: