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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:
1. What is the purpose of Interaction records?
A) To capture communication with a customer
B) To capture detailed notes about a customer
C) To capture follow-up items with a customer
D) To capture upcoming appointments with a customer
E) To escalate internal resource collaboration issues
2. While reviewing the legacy data that was exported into a flat file, you realize that there is a certain field that contains irrelevant data. Which method describes how the field is handled during the import process?
A) Click the Delete icon for the field when you create the mapping.
B) Create the custom field in Fusion and map the data to the field, but do not display the field in the GUI.
C) Enter a constant value for the field during the import process.
D) Select the ignore check box next to the field when you create the mapping.
E) Open the flat file in a text editor, and manually delete the data in each row for the appropriate plan.
3. Which three features are available for Outlook configuration in Application Composer?
A) Application Composer for Outlook supports dynamic layouts.
B) A majority of Outlook customizations can be completed directly in Application Composer.
C) The Outlook customization that were completed before release 8 migrate to Application Composer automatically.
D) Within Application Composer, you can set up record-level event validations and configure installation settings.
E) Within Application Composer, you can customize layouts, configure data, and configure synchronization settings.
4. A company wants to use the Assessment template as part of their lead processing. Select the correct sequence of activities of activities for creating the Assessment template in Oracle Fusion Sales.
A) Enter Assessment Template Details --> Configure Ratings --> Enter Questions and Responses --> Associate Task Templates --> Configure Score Rating attributes--> Edit Questions/ Weights
B) Enter Assessment Template Details --> Enter Questions & responses --> Configure Ratings --> Edit Questions / Weights --> Configure Score Rating attribute --> Associate Task Templates
C) Edit Questions/Weights --> Enter Assessment Template Details --> Enter Questions & Responses --> Configure Score Rating attributes --> Associate Task Templates --> Configure Ratings
D) Enter Assessment Template Details --> Configure Ratings --> Enter Questions & Responses -> Edit Questions/Weights --> Configure Score Rating attributes --> Associate Task Templates
E) Edit Questions/ Weights --> Enter Assessment Template Details --> Configure Score Ration attributes --> Enter Questions & Responses --> Associate Task Templates --> Configure Ratings
5. A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.
A) Build a comprehensive reference SWOT analysis.
B) Develop a reference program that includes reference registration.
C) Identity and manage the reference presence in industries.
D) Develop a reference program that includes reference incentives for wins.
E) Develop and manage reference activity thresholds and threats levels.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,C,D | Question # 4 Answer: D | Question # 5 Answer: D |








