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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. What is one of the differences between IBM SurePOS Model 545 and Model 565?

A) Model 565 has dedicated video memory.
B) Model 565 can be ordered with a 4GB embedded flash drive.
C) Model 545 can beordered with an internal floppy drive.
D) Model 545 does not have audio capability.

2. After installing a new hard disk drive, reconnecting the cables, and replacing the covers, what is the IBM-recommended final step?

A) set a new hard disk password for the new drive
B) use the Setup Utility to verify that the system recognizes the new hard disk drive
C) use PC Doctor to perform a SMART test
D) nothing; the IBM SurePOS 5x5 systems have "plug and play" architecture

3. Where is the RJ45 MSR connector located on the IBM SurePOS 5x5?

A) on the back side of the display panel
B) integrated into the right side of the system unit (tower) as it is facing the operator
C) on therear connector panel
D) integrated into the system unit (tower) behind the display panel

4. To visually determine if the IBM SurePOS 565 has a PC card installed in the PC card slot, where should a technician look?

A) with the touch screen facing the technician, rotate it down as far as it can go and then inspect on the top of thesystem
B) the lower left side of the system with the touch screen facing the technician
C) with the touch screen facing the technician, rotate it back as far as it can go and then inspect on the bottom of the system
D) the lower right side of the system with the touch screen facing the technician

5. Which three resources can be utilized for support assistance? (Choose three.)

A) IBM Retail Store Solutions Web site
B) IBM AnswerLine
C) IBM POS Support Web site
D) IBM POS QuickReference Guide
E) IBMLink
F) IBM TechLine

Solutions: