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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A SOHO network with nine workstations all connected to a switch is located in a room that visitors can enter. A technician wants to make the network secure from visitors. Which of the following would be the BEST solution?

A) Disable all unused ports on the switch
B) Enable QoS settings
C) Ask administration to label the room off limits to visitors
D) Create strong network usernames and passwords

2. A technician is working on a workstation that is receiving read/write failures when trying to access a particular file. Which of the following commands should the technician use to resolve this issue?

A) FORMAT
B) CHKDSK
C) DISKPART
D) FDISK

3. A technician receives a call that a remote user's laptop is not powering up. Before going to the user's site, which of the following should the technician advise?

A) Remove the battery and A/C adapter and depress the power button for ten seconds. Reconnect power and attempt to power on.
B) Remove the battery and test it in a known good laptop of the same model to ensure it is in a fully-functional and charged condition.
C) Ask the user if the laptop is plugged into a power strip that also powers a high-draw device, such as a laser printer.
D) Ask the user what USB devices they normally have plugged in and ensure they are plugged in to maintain the same power draw as previous boots.

4. A network consultant needs to redo a CAT5e wall jack that has become unusable due to recent physical damage. In order to install the replacement jack, which of the following tools would need to be used to both install and validate the hardware? (Select TWO).

A) Loopback plug
B) Voltage meter
C) Cable crimper
D) Punch down tool
E) Cable tester

5. A user reports that a file they shared out on their computer for another network user is not accessible to the third party. The user insists they specifically gave this third party Allow rights for Read and Write access. Which of the following could explain the problem at hand?

A) The parent folder has explicit Allow rights set for this user.
B) The parent folder has explicit Deny rights set for this user.
C) The user forgot to share the parent folder and only shared the specific file.
D) The parent folder likely has the "archive" attribute enabled.

Solutions: