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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Refer to the Scenario:
Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

A) HTML based call accounting reports
B) Centralized management of wired network switches
C) Meet-me audio conferencing
D) On demand call recording and reporting for any user

2. Refer to the Scenario: IT-FAC.

For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?

A) 30 Standard licenses; since you need to duplicate the Standard licenses for HA
B) 15 Standard licenses and 15 Standard HA licenses
C) 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
D) 15 Standard licenses; since HA Is included with the Standard license

3. You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

A) If the ACCS is using a hardware appliance the IP Office can be virtualized.
B) IP Office and ACCS can be virtualized only using the same VMware host server.
C) IP Office and ACCS can be virtualized only using separate VMware host servers.
D) If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.

4. For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

A) The email domain name must match the company domain name.
B) Any email address will work for Basic level users.
C) The email address for Basic level users does not need to be unique.
D) An email address is not required for Basic level users.

5. Refer to the Scenario: IT-FAC.

With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?

A) The incoming trunk must be digital and the outgoing can be analog or digital.
B) The incoming and outgoing trunk must be digital.
C) The incoming and outgoing trunk can be analog or digital.
D) The Incoming trunk can be analog or digital and the outgoing trunk must be digital.

Solutions: