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IBM Assessment: IBM Case Manager V5.0 Sample Questions:

1. You are getting a "FNRPA0024E IBM Case Manager Builder cannot connect to the Process Engine" error message when logging into the Case Manager Builder page. What Process Engine log files can you check to see if Process Engine is up and running?

A) Check the pe.log file located in the the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name)
B) Check the pesvr_system.log file, which is located in the logs directory under the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name/logs)
C) Check the pesvr.log file, which is located in the Process Engine virtual server directory(Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name)
D) Check the pe.log file, which is located in the logs directory under the Process Engine virtual server directory (Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name/logs)

2. Your case management solution requires case workers to have a view of information managed in a system external to IBM Case Manager and P8. How do you integrate such a view into the IBM Case Manager case worker's environment?

A) Integrate a mashup widget that displays the external system information
B) Use an IBM Forms Widget
C) Extend the Case Information Widget
D) Use the Case Data Widget

3. How does IBM Case Manager provide a framework for handling business exceptions?

A) The structured part of the business process must be implemented using a BPM tool such as IBM BPM which will call IBM Case Manager services to provide case management capabilities for exception handling
B) Well defined process are expressed by process fragments defined for tasks within the case, and IBM Case Manager is used to define the set of tools used by case workers to manage exceptions
C) When designing a Task, you must use the P8 Process Designer to define any exception handling by customizing the malfunction submap of the process definition
D) When a process fragment requires exception handling by case workers, the Task raises an event that must be specified as a pre-condition into another task that will provide an explicit exception handling implementation

4. When creating a solution template, the solution template must contain at least which of the following resources?

A) Solutions definition file
B) Process Engine configuration file
C) Workflow Definition files
D) A Pages subfolder containing the pages used for deployment

5. What is the Case Manager Builder?

A) A tool to configure the Case Manager Client
B) A tool for business analysts to design a solution and the artifacts that makes up cases in that solution
C) A tool that deploys solutions into a production environment
D) A tool for case workers to complete their work for each case

Solutions: