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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Route Planning and Optimization | 20% | - Basic route creation - Advanced route optimization - Mobile sync and field execution |
| Live Tracking and Advanced Features | 15% | - Real-time location tracking - Integration and best practices - Salesforce Maps Advanced capabilities |
| Core Configuration | 25% | - Marker layers and data visualization - Geocoding setup and maintenance - User access and security settings |
| Territory Planning | 20% | - Workload balancing and analysis - Dataset creation and boundaries - Territory alignment and assignment |
| Implementation Strategy and Design | 20% | - License and permission planning - Gather business requirements - Solution architecture design |
Salesforce Maps Accredited Professional Sample Questions:
How can an Admin ensure all Maps Users can see each other's Routes and Schedules?
- A. Create a new Permission Set to grant access
- B. Disable "Routing Role Security"
- C. Enable "Allow Route/Schedule Sharing"
- D. Enable Maps Object Permissions for appropriate Profile(s)
Correct Answer: C 🗳️
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A Salesforce Maps implementation partner is meeting with a prospect who is looking to analyze their Salesforce data through geographical visualization, identify where their highest value prospects are, identify where their top-selling products are being sold, and design territories that promote fair distributions of work while eliminating gaps in coverage. Which three Salesforce Maps products or features should be included as the implementation partner scopes the project for the prospect?
- A. Maps Advanced
- B. Marker Layer Builder
- C. Maps Core
- D. Territory Planning
- E. Prospect Pipeline Inspection
Correct Answer: B,C,D 🗳️
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An organization requires sales reps utilize Salesforce Maps "Check in" and "Check out". A lot of sales reps have open tasks, they often forget to check out of a task when leaving an appointment. What steps can an admin take to ensure users do not forget to check out of a task using out of the box functionality?
- A. Enable "Auto Check Out" for the corresponding Base Object under Installed Package | Configure | Base Objects
- B. Complete the check in settings under Installed Package | Configure | Base objects and make sure verification distance is configured.
- C. Enable Auto Check Out in Permission Groups under Installed Package | Configure | Permission Groups
- D. Go to Salesforce reports, create and share a completed task report with users, and add the report to the users dashboard.
Correct Answer: A 🗳️
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From which device(s) can a user create and edit a Route or Schedule?
- A. Routes on Mobile only and Schedule on Desktop only
- B. Mobile Device Only
- C. Desktop Only
- D. Both Desktop and Mobile Devices
Correct Answer: D 🗳️
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A client uses account owners as the primary method of territory assignment and has low influx of new accounts. The clients territories are not geographically contiguous. Which publish method should a Consultant recommend in Territory Planning?
- A. Publish to Salesforce Fields
- B. Publish to Salesforce Maps
- C. Publish to Enterprise Territory Management
- D. Publish to Field Service
Correct Answer: A 🗳️
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