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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. The admin at a nonprofit wants to delegate authority to two specific users to process gift entries. Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access? (Choose 3)

A) Grant the View All Data permission.
B) Grant access to BOI_BatchOverride and BOI_DataImport Visualforce pages.
C) Grant create, edit, and delete access to all required objects and fields.
D) Grant visibility to the Gift Entry tab.
E) Grant create and edit access to all required objects and fields.

2. A nonprofit organization has received 50 donations from a peer-to-peer fundraising event. When entering the donations, the organization wants to ensure that both the team organizer and the donor get equal attribution for each donation, so the organization can send them acknowledgements later. How should the donation attributions be entered in Nonprofit Cloud?

A) Enter the donor donation total in the Donor Cover Amount on the Gift Transaction and create a Gift Transaction Designation for the event.
B) Create a Gift Soft Credit for the team organizer and attribute the Gift Transaction to Donor.
C) Create an Opportunity Contact Role for the donor and create a Gift Tribute for the team organizer.

3. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?

A) Account Engagement
B) Engagement Plans
C) Apex
D) Flow

4. The System Administrator at a nonprofit organization is assigning permission sets to users for the organization's new Nonprofit Cloud implementation. The organization needs some of its staff to have read- only access to the Fundraising and Grantmaking objects. What should the Administrator use to limit the access?

A) Muting permission sets
B) Sharing Rules
C) Restriction Rules

5. A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

A) Actionable Relationship Center (ARC)
B) Action Plans
C) Actionable Segmentation

Solutions: