Topics of ServiceNow CIS-SAM: Certified Implementation Specialist-Software Asset Management Exam
Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam. The following table shows the domains, weightings, and sub-skills in learning measured by this analysis and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned. The CIS-SAM exam dumps pdf contains all of these topics, so definitely check them to get a fair understanding of the exam topics.
Software Asset Core Overview & Fundamentals
Process Architecture
Software Asset Management Basics
Application Introduction and Recommended Practices
Data Integrity - Attributes and Sources for the Data
Content Service
Importing Data
Software Discovery and Normalization
Practical Management of Software Compliance
Products and Models
Software Reconciliation
License Metrics, Entitlements, and Allocations
Operational Integration of Software Processes
Service Catalog and Procurement
Software Remediation
Contract and Change Management
Extending SAM
Software Model Lifecycle and Retirement
Reporting, Implementation, and Maintenance
Software Installation Optimization
Smooth operation
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Newest knowledge points
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Who can take the CIS-SAM ServiceNow: Certified Deployment Specialist-Software Resources Management Test
Individuals liable for incorporating Vendor Risk Management can take the ServiceNow CIS-SAM: Certified Implementation Specialist-Software Asset Management Exam. ServiceNow customers, associates, employees and those involved in being ServiceNow Provider Risk Management Implementers have access to the Accredited Deployment Professional test.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf
ServiceNow CIS-SAM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Extending SAM | 15% | - Software installation optimization - Software model lifecycle and retirement - Reporting, implementation, and maintenance |
| Practical Management of Software Compliance | 30% | - Products and models - License metrics, entitlements, and allocations - Software reconciliation |
| Software Asset Core Overview & Fundamentals | 14% | - Application introduction and recommended practices - Software asset management basics - Process architecture |
| Operational Integration of Software Processes | 13% | - Service catalog and procurement - Contract and change management - Software remediation |
| Data Integrity – Attributes and Sources for the Data | 28% | - Importing data - Content service - Software discovery and normalization |








