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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User Accounts and File Systems | - File system structure and storage management - User account management and permissions |
| Topic 2: Peripherals and Printing | - Printer setup and configuration - Peripheral device management |
| Topic 3: Applications and Processes | - Application installation, management, and troubleshooting - Process monitoring and activity management |
| Topic 4: System Troubleshooting and Maintenance | - Performance optimization and maintenance tasks - System diagnostics and repair tools |
| Topic 5: Installation and Configuration | - System preferences and basic configuration - Initial system setup and installation process |
| Topic 6: Network Configuration | - Network troubleshooting and diagnostics - Network setup and connectivity |
Apple OS X Support Essentials 10.9 Sample Questions:
1. Review the screenshot of a portion of the Disk Utility application window, and then answer the question below.
Which statement best describes the selected question in the screenshot above?
A) It is one of three stripes in a RAID set.
B) It is one of three partitions on a hard disk.
C) It is one of three hard disks in a RAID set.
D) It is one of three file systems on a partition.
2. You can configure Time Machine to delete versions of files as soon as they reach a specified age.
A) True
B) False
3. How can an OS X system automatically connect to a Wi-Fi network?
A) A new OS X system can only automatically connect to Wi-Fi networks that have no standard authentication mechanism, otherwise known as an "open network." However, a configured OS X system can automatically reconnect to authenticated Wi-Fi networks, provided that the appropriate information was saved to the Keychain system.
B) The Activity Monitor application is used to monitor open processes and applications.
C) A standard user can connect to any non-WPA Enterprise Wi-Fi network via the Wi-Fi status menu. Because the system Keychain must be modified for WPA Enterprise connections, only an administrative user can establish these types of connections.
D) Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
4. The OS X Mavericks installer can be downloaded from the Mac App Store for free.
A) How can you identify duplicate fonts?
B) How can you acquire the OS X Mavericks installer?
C) How do you share printers with other users?
D) How does the OS X built-in firewall work?
5. In OS X, which is a valid method to reset permissions and ACLs on a home folder to their default settings?
A) Start the computer from the OS X Recovery partition, select Password Reset from the OS X Utilities window, select the system volume and the user account, and click Reset.
B) Start the computer from the OS X Recovery partition, open Terminal from the Utilities menu, enter resetpassword at the prompt, select the system volume and the user account, and click Reset.
C) Select the user home folder in the Finder, choose Get Info, choose Reset Permissions from the action pop-up menu, and authenticate as the user.
D) Open Disk Utility from the Utilities folder on the startup volume, select the volume with the home folder, and click Repair Permissions.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |








