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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. A junior engineer has attempted to configure an MGCP gateway to register with a Cisco Unified Communications Manager cluster.
Which troubleshooting approach is most relevant to achieving MGCP gateway registration with the Cisco Unified CM cluster?

A) Remove all H.323-related commands on the MGCP gateway.
B) Make the gateway hostname match the MGCP gateway name in Cisco Unified CM.
C) Create a VoIP dial peer on the MGCP gateway to point to the Cisco Unified CM cluster.
D) Remove all gatekeeper-related commands on the MGCP gateway.

2. As a network administrator, you should be familiar with the bandwidth command. Which parameter of the bandwidth command is used in gatekeeper configuration mode to specify the maximum amount of bandwidth that can be allocated in a zone?

A) interzone
B) total
C) session
D) remote

3. You are in the final stages of upgrading the Cisco Unified Communications Manager, and you are waiting for dbreplication to complete. Which command should you execute from the Cisco Unified Communications Manager publisher to verify status reports and to check that all the tables are synchronized?

A) utils service list
B) utils dbreplication status
C) utils dbreplication runtimestate
D) utils dbreplication status all
E) utils core active
F) utils dbreplication quickaudit

4. As a voice administrator, you have received reports on issues with call dropping and call failures over a period of time. While troubleshooting, you find that there is a Code Yellow alert due to high CPU usage. You collect the logs that are shown below from the CLI of Cisco Unified Communications Manager.
Nov5 05:12:15, cm01, Error, Cisco CallManager, ccm: 147897: Nov
05 05:12:15.268 UTC. %CCM_CALLMANAGER-CALLMANAGER-3-CodeYellowExit:
CodeYellowExit Expected Average Delay:0 Entry Latency:20 Exit Latency:8
Sample Size:10Time Spent in Code Yellow:2 Number of Calls Rejected Due to
Call Throttling:60 Total Code Yellow Exit:14 High Priority Queue Depth:0
Normal Priority Queue Depth:5 Low Priority Queue Depth:4 Cluster ID:StandAloneCluster Node ID:cms01, 3653
From these logs, what does "Time Spent in Code Yellow" indicate?

A) The server stayed in a Code Yellow state for 2 minutes.
B) The server stayed in a Code Yellow state for 2 seconds.
C) The server needs a reboot within 2 hours.
D) A critical overload condition exists that may impact phone registration after 2 hours of this alert.
E) The server stayed in a Code Yellow state for 2 milliseconds.
F) There is a call failure and, as a result, one call is rejected every 2 milliseconds.

5. Which two phones work in Cisco Unified Communications Manager Device Mobility? (Choose two.)

A) phones with an IP Addressing Mode set to IPv4 Only
B) phones with an IP address assigned using NAT/PAT
C) phones with an IP Addressing Mode set to IPv6 Only
D) phones with an IP address assigned by DHCP

Solutions: