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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Network Design | - Network considerations
|
| Topic 2: Collaboration and Unified Communications | - Avaya collaboration tools
|
| Topic 3: Solution Design Principles | - Customer requirements analysis
|
| Topic 4: Avaya Midsize Solution Fundamentals | - Solution components and capabilities
|
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
1. Welche zwei weitergeleiteten Kontakttypen werden in Avaya Contact Center Select (ACCS) unterstützt? (Wähle zwei.)
A) MMS-Textnachrichten
B) Predictive Outbound
C) Gescannte Dokumente
D) Web-Chat
2. Mittelständische Unternehmen sind mit gemeinsamen Markttrends und Anforderungen in Bezug auf verschiedene Aspekte wie Personal oder Cloud-Kommunikation konfrontiert.
Welches Merkmal ist ein Beispiel für einen Trend im Belegschaftssegment des Mittelstands?
A) Im mittelständischen Segment arbeiten mehr technisch versierte Arbeitnehmer.
B) Die Zahl der Benutzer außerhalb des Büros nimmt zu.
C) Die Mitarbeiter wünschen sich einen autarkeren Zugriff auf Tools.
D) Mitarbeiter fordern vom Unternehmen bereitgestellte Mobilgeräte an.
3. Powered by Avaya R3.x unterstützt mehrere verschiedene Hypervisoren.
Welche zwei Anwendungen unterstützen den KVM-Hypervisor? (Wähle zwei.)
A) IP Office
B) ASBCE
C) ACCS
D) AWFOS
4. Was ist die Mindestkonfiguration von IP Office, um Cradle-to-Grave-Berichte für jeden Anruf zu unterstützen?
A) Essential Edition mit einem externen PC zum Ausführen von Avaya Call Reporting
B) Preferred Edition mit VMPro und einer IP Office CTI-Lizenz
C) Preferred Edition mit VMPro
D) Essential Edition mit einem externen PC zum Ausführen von Avaya Call Reporting und einer IP Office CTI-Lizenz
5. Welche zwei Aussagen beschreiben die Wettbewerbsvorteile der Avaya Midsize Solution? (Wähle zwei.)
A) Es konzentriert sich auf die IT-relevanten Bedürfnisse des Kunden.
B) Es bietet niedrigere Gesamtbetriebskosten im Vergleich zu allen großen Anbietern.
C) Es unterstützt eine breitere Palette von Endpunkttypen.
D) Es ist in mehr Bereitstellungsoptionen verfügbar als andere große Anbieter.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A | Question # 3 Answer: A,D | Question # 4 Answer: D | Question # 5 Answer: B,D |
