Certification Topics of Microsoft MS-220 Exam

• Troubleshoot Exchange Online configuration issues (15-20%)

• Troubleshoot mail client issues (20-25%)

• Troubleshoot compliance and retention issues (25-30%)

• Troubleshoot hybrid and migration issues (10-15%)

• Troubleshoot mail flow issues (20-25%)

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220

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Prerequisites for Microsoft MS-220 Exam

Before taking the Microsoft MS-220 Exam, you need to be aware of its prerequisites so that you can prepare yourself accordingly. Here is a list of things that you need to know before taking the exam:

You must be a technical expert in order to take this exam. You should have experience in working with virtualization technologies such as VMware vCloud Air Network, Azure Stack, and Amazon Web Services (AWS). You should also know how to work with Office 365 and Skype for Business Online services.

You must have at least two years of experience working as a network engineer or administrator in an enterprise environment where cloud services are used on a regular basis.

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